Support Overview
Online-demo
- UserGate Application Firewall (Adobe Flash, 8.8Mb)
- UserGate Installation (Adobe Flash, 27.4Mb)
- UserGate Apllication Firewall Group Policy (Adobe Flash, 12.6Mb)
- UserGate Client Group Policy (Adobe Flash, 9.9Mb)
- UserGate MySQL Migration (Adobe Flash, 16.9Mb)
Technical support
We provide our customers with maximum access to our products manuals, knowledge bases and also we provide free technical support.
- Frequently Asked Questions
- Forum
- Submit support ticket
- Feature request and bug report
- German speaking support is available at our German partner site
If the solution to your problem is not there, feel free to submit a support request.
Customer Care Center
In the Customer Service Center you can find information about Entensys products licensing, ordering and other services:
User Manuals
- UserGate Proxy & Firewall online help
- UserGate Proxy & Firewall Manual English (chm, 2.0MB)
- UserGate 5.2 Administrator Manual English (pdf, 2.6MB)
- UserGate Mail Server online help
- UserGate Mail Server Manual English (chm, 0.7MB)
“Your Office Guard”
Buy UserGate Proxy & Firewall or UserGate Mail Server before April and get a 30% discount on the integrated Kaspersky Antivirus!